About Us, Payment, Shipping & Returns

About Us

It’s all about a passion. From early on in life, perhaps is was a chance encounter with some distant relatives, I was introduced to the term “rock hound.” An aunt and uncle of mine traveled to many exotic locations in search of unique, rare, or simply interesting natural rocks and minerals. As I recall, they would bring them back home, facet, polish and even tumble their newly discovered treasures into fabulous shapes and designs. Some would be left as a simple loose specimen, while others would be made into jewelry.

What I found fascinating about this experience, was not just the sheer exhilaration they got from finding an undiscovered treasure, but the expression of true passion they exuded simply by connecting their new find with someone who would appreciate it. I watched it give great joy to the buyer, perhaps becoming a new family heirloom, to celebrate a milestone of achievement, an engagement, a special gift to a loved one, or maybe a personal purchase because of the way the piece made them feel. Whatever the reason, gemstones and jewelry represented a very positive experience for everyone involved in the process.

I launched Gold Crown Jewelry® years ago, as my way to continue to share this passion with others.

Our Mission

The mission of our company is to share our passion and love for gemstones and fine jewelry with the world by connecting our incredible discoveries with those that will appreciate them for a lifetime or use their talents to create their own unique treasures.

Shipping is FREE

Shipping is FREE to anywhere within the 50 United States (including US provinces) with no minumum order required. Insurance and tracking on your order is also included free of charge. We want to make your buying experience simple and easy. Your order will be sent via United States Postal Priority. Delivery can take 2-3 days, depenting on the delivery address provided. Sorry, shipping using any other parcel carrier is not available within the United States. Additionally, “next day” shipping or C.O.D. is not available at this time.

International Shipping

Shipping to all other international destinations is $75 USD (some country restrictions apply) and $12 USD to Canada. Orders to Canada will be shipped via Unites States Postal Registered Airmail, insured, with return receipt signature request (provided FREE of charge). Delivery can take 10-14 days, sometimes sooner, depending on the delivery address provided. At this time, no other shipping options or carriers are available. We are not responsible for duty, tax or other charges your country imposes on your order. While there is no minimum order required, international orders are limited to loose gemstones only. At this time, we are not able to ship jewelry items outside of the United States.

We currenly ship to most countries including Australia, European nation, and Japan. We DO NOT ship to Italy, China, Asia, Russia, Mexico, South America, any African nations or Middle Eastern nations. If you are uncertain about your country, please contact us. We reserve the right to determine whether or not we will ship to your destination.

Our Ordering and Shipping Process

Once your order has been placed with us, to ensure the quality and accuracy of your order, we will take the next 24-48 hours (depending on when your order was placed and its size) to put your order together and then ship it out via the United Stated Postal System. Once we mail your order, we will record the registration/tracking number on your account page. Paypal may also email you a message with that information associated with your payment. In the unlikely event that your order may experience a delay or a delay in shipping due to a United States Post Office holiday, you will informed of this via email.

Payment Options

We currently accept the following two methods of payment: Paypal

We can accept your credit card payment (but only through Payal, no exceptions). Because of the nature of our merchandise, WE DO NOT accept any other payment methods like cash, wire transfers, Western Union or personal/business checks.

In addition, please make sure that you actually have the funds in place before you make your purchase. Sending a Paypal “Pending Echeck” can not guarantee that we can hold your order for you. We reserve the right to cancel your order, prohibit or limit your future purchases on our website. We do not offer credit accounts to anyone.

Why is this? During this economy, we are experiencing a high volume of bad credit cards. We have had to limit our payment options to those mentioned above.

Return to Sender, Undeliverable Address, Damaged, Lost or Stolen Packages

While legitimate circumstances can happen, where a package might be returned to us by a delivery destination or by an “undeliverable address” event, you will be notified. Your order can be resent back out to you for an additional fee of $10 USD (covering the expenses/postage associated with resending your order). If it is found that the return or undeliverable event was because of your negligence (deciding you did not want the order by refusing it or giving a wrong or misleading delivery address with the intent to fraud), you may be refund full purchase price minus a $10 restocking fee.

Should your package become lost, stolen or damaged enroute to you, please contact us within 24 hours, so that we may alert the Post office and, if applicable, begin the filing of a claim. Please note, once you sign for your package, neither us or the United States Postal will allow a claim for damage, lost or stolen property. Make sure to thoroughly inspect your package before signing for it.


In the unlikely event you need to return an item, please CONTACT US for instructions PRIOR to returning it. Returns must be postmarked within 3 days of original delivery date & be sent back undamaged/unaltered, insured with tracking, as we must actually get the item back in order to issue the refund. Original & return shipping costs are not refundable. WE DO NOT negotiate the items price after the sale. Should items be returned to us without prior authorization, they will be refused and returned to sender.

The Gold Crown Jewelry Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.