★PLEASE NOTE★
WE WILL BE CLOSED JULY 27 - AUGUST 9. ORDERS PLACED DURING THIS TIME WILL BE SHIPPED WHEN WE REOPEN. SORRY FOR THE INCONVENIENCE. THANK YOU!

About Us, Payment, Shipping & Returns

About Us

It’s all about a passion. From early on in life, perhaps is was a chance encounter with some distant relatives, I was introduced to the term “rock hound.” An aunt and uncle of mine traveled to many exotic locations in search of unique, rare, or simply interesting natural rocks and minerals. As I recall, they would bring them back home, facet, polish and even tumble their newly discovered treasures into fabulous shapes and designs. Some would be left as a simple loose specimen, while others would be made into jewelry.

What I found fascinating about this experience, was not just the sheer exhilaration they got from finding an undiscovered treasure, but the expression of true passion they exuded simply by connecting their new find with someone who would appreciate it. I watched it give great joy to the buyer, perhaps becoming a new family heirloom, to celebrate a milestone of achievement, an engagement, a special gift to a loved one, or maybe a personal purchase because of the way the piece made them feel. Whatever the reason, gemstones and jewelry represented a very positive experience for everyone involved in the process.

I launched Gold Crown Jewelry® years ago, as my way to continue to share this passion with others.

Our Mission

The mission of our company is to share our passion and love for gemstones and fine jewelry with the world by connecting our incredible discoveries with those that will appreciate them for a lifetime or use their talents to create their own unique treasures.

Shipping is FREE

Shipping is FREE to anywhere within the 50 United States (including US provinces) with no minumum order required. Insurance and tracking on your order is also included free of charge. We want to make your buying experience simple and easy. Your order will be sent via United States Postal Priority. Delivery can take 2-3 days, depenting on the delivery address provided. Sorry, shipping using any other parcel carrier is not available within the United States. Additionally, “next day” shipping or C.O.D. is not available at this time.

International Shipping

At this time, we are unable to ship outside of the United State. This includes Canadian destinations. We apologies for this inconvenience.

Our Ordering and Shipping Process

Once your order has been placed with us, to ensure the quality and accuracy of your order, we will take the next 24-48 hours (depending on when your order was placed and its size) to put your order together and then ship it out via the United Stated Postal System. Once we mail your order, we will record the registration/tracking number on your account page. Paypal may also email you a message with that information associated with your payment. In the unlikely event that your order may experience a delay or a delay in shipping due to a United States Post Office holiday, you will informed of this via email.

Payment Options

We currently accept the following two methods of payment: Paypal

We can accept your credit card payment (but only through Payal, no exceptions). Because of the nature of our merchandise, WE DO NOT accept any other payment methods like cash, wire transfers, Western Union or personal/business checks.

In addition, please make sure that you actually have the funds in place before you make your purchase. Sending a Paypal “Pending Echeck” can not guarantee that we can hold your order for you. We reserve the right to cancel your order, prohibit or limit your future purchases on our website. We do not offer credit accounts to anyone.

Return to Sender, Undeliverable Address, Damaged, Lost or Stolen Packages

While legitimate circumstances can happen, where a package might be returned to us by a delivery destination or by an “undeliverable address” event, you will be notified. Your order can be resent back out to you for an additional fee of $10 USD (covering the expenses/postage associated with resending your order). If it is found that the return or undeliverable event was because of your negligence (deciding you did not want the order by refusing it or giving a wrong or misleading delivery address with the intent to fraud), you may be refunded the full purchase price minus a $10 restocking fee.

Should your package become lost, stolen or damaged en-route to you, please contact us within 24 hours, so that we may alert the Post office and, if applicable, begin the filing of a claim. Please note, once you sign for your package or it shows as “delivered,” neither us or the United States Post Office will allow a claim for damage, lost or stolen property. Make sure to thoroughly inspect your package before signing for it.

RETURN POLICY

In the unlikely event you need to return an item, please CONTACT US for instructions PRIOR to returning it. Returns must be postmarked within 3 days of original delivery date & be sent back undamaged/unaltered, insured with tracking, as we must actually get the item back in order to issue the refund. Original & return shipping costs are not refundable. WE DO NOT negotiate the items price after the sale. Should items be returned to us without prior authorization, they will be refused and returned to sender.

The Gold Crown Jewelry Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.